Terms and Conditions
IMPORTANT: By signing up for our course, you are confirming that you are agreeable to the following.
THE WRITER’S PLACE (J10) PTE LTD & THE WRITER’S PLACE (WOODLANDS) PTE LTD
are referred to as TWP in this document.

Important note on Make Up/Replacement Lessons
While we encourage all students to attend every lesson, please note that TWP cannot guarantee class timings to accommodate individual schedules, as this is a group class rather than a private one. Our teachers need to spend a lot of their time marking the classes’ work as such they would not have the time to do so as much as we would like to help our students.  We appreciate your kind understanding on this matter and hope to avoid any misunderstanding after enrollment. Please refer to (A)(1)

A) Fee and Lesson Policy

  1. Replacement Lesson for Public Holiday. Make Up Lesson within the same week

      (i) Replacement Lesson.  No classes on Public Holidays. Students need to follow the date of Replacement Lesson as determined by the centre.  Students may also
          opt to attend Make Up in another existing timing subjected to availability. No refunds or other replacement dates will be provided. 

      (ii) Make Up Lesson within the same week. If student is unable to attend his scheduled timing,  he can opt to attend an existing available timeslot within the
              same week (max. 3 times per term) (*subjected to availability as there is a maximum cap of 12+1 make up).   Lesson cycle is from Tuesday to Saturday @ J10
             & Wednesday to Saturday @ WLDS

      (iii) TWP reserves the right to (i) combine or dissolve a class  (ii) change teachers.

  1. Fees are strictly non-refundable and non-transferable.
    Please be advised that Course Fee and Annual Material Fee paid are strictly non-refundable and non-transferable, regardless of the withdrawal submission date. Once these fees are paid for the class as stated in the invoice, any transfer of class is subjected to availability. These fees paid will not be refunded if the student is unable to attend his original timing or other timings, withdraws or discontinues for any reason at any time. Annual material fee does not include worksheets for any unpaid lesson(s) or term(s). 

  2. No refunds or prorating or lessons credits for missed lessons
    We regret to inform that there will be strictly no refunds or proration or lesson credits for any unattended lessons or terms not completed. If student is unable to attend for any reason including medical or overseas, the lesson will be considered as forfeited. Students will still receive the worksheet.  Regrettably and with apologies, the centre is unable to accommodate any Replacement Lesson.

          
  3.   Student is registered only upon payment of fees
    Fee for the following term must be paid ONE month before the new term starts. If fee is not received, it’ll be assumed that there is no intention to continue. This is fair as there’s no deposit collected. No prorating of course fees or annual material fees.

  4. Mode of class: Hybrid
    The default mode of class is at the centre.  However, students can opt to attend lessons online.  Work is to be done on hardcopy and brought to the centre the following lesson to be marked.

    Regrettably and with apologies, TWP is unable to take in students who are unable to go online.
    (i) For ALL levels, TWP reserves the right to change its mode of class following advisories from MOE and also at the centre’s discretion for the general benefit of
          all. Students must agree to attending classes online at home before signing up at TWP. There is NO opting out of online classes.
          Considerations before signing up: Working computer, good internet connection, child is independent.
    (ii) Online classes fees are the same as physical classes. We regret to inform you that there will be no refunds if student is unable to attend classes online. 

 

B) Other Matters

  1. TWP and its employees shall not be liable for personal injury and loss or theft of personal belongings, inside or outside the Centre’s premises.  The Centre will, however, within its means and capacity, strive to take precautionary measures for the duration of the child’s class. Parents are to be fully responsible if they should choose to allow their children to wait alone for class to begin, or fail to arrive promptly to fetch them after class has ended.
  2. Clients, Parents and Students of TWP acknowledge and agree that TWP owns all copyright and  intellectual property consisting of teaching materials which are protected by intellectual property laws, and undertake not to record, copy, reproduce, upload, communicate it to the public, sell, offer for sale, rent, publish, distribute, supply, lend to third parties or disclosed by any means or for any purpose without the written consent of TWP.

  3. TWP reserves the right to terminate the Student’s enrollment immediately if the Client, Parents, and/or Student violate any terms of the Contract, or if TWP determines, at its sole discretion, that the Client, Parents, and/or Student exhibit behaviour that is harmful to the welfare or safety of TWP’s staff, other parents, or students, or that undermines the good order or reputation of TWP, or for any other reason TWP finds inappropriate in its absolute discretion. Eg. using threatening, abusive, insulting words or behaviour to harass, cause alarm or distress.
  4. Public health risk assessment. All company arrangements will be in compliance with guidelines from the authorities. Students will also strictly adhere to all prevailing rules set by the government at any time. Company reserves the rights to suspend or cancel classes.
  5. TWP reserves the right to make any amendments to the above Terms and Conditions without prior notice and will not be held liable for any damages that may occur from these amendments.

 

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